• User's Guide in PDF (right-click and click 'save target as...'. You will need Adobe Acrobat Reader to read the same).
• User's Guide in html (for online reading)
• Video Tutorials for Charting
• Video Tutorials for Data sources
• Video Tutorials for User Interface
• Video Tutorials for Automatic Analysis, Exploration, Scanning and back-testing
• AFL Code Wizard - Introductory Video
• Additional documentation
• Scripting (automation) Examples like how to import Metastock data
• AmiBroker Users' mailing list
• AmiBroker Web Forum
• AmiBroker Tips Newsletter
• Frequently Asked Questions
• AmiBroker Trading Systems mailing list
• Several free public forums with quality content. Visit www.traderji.com, www.traderslaboratory.com (just google for more)

Kindly check the links given on this page where you will find answers to most of your queries. Still if you do not get what you are looking for then please Submit a ticket
Prompt, personal technical support is provided via e-mail.

Please click here to see what is included in 'Free Support'.

Other resources:

Knowledge Base - (tips & usage hints from amibroker.com)
DevLog (news and announcements from amibroker.com)
Users' Knowledge Base (Community-driven knowledge base)
AmiBroker Users' mailing list

Check our new
Troubleshooting guide if you have any problems.

Always current, on-line AFL reference :
AFL On-line Reference

Video Tutorials - Charting
(in Adobe Flash format - all tutorials run fine even on modem connection)

• How to customize price chart
  
  
• How to use drag-drop charting
  
  
• How to display charts of two symbols simultaneously
  
  
• Comparing two symbols on one chart
  
  
• How to display Volume At Price
  
  
• How to create custom indicator
  
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 Video Tutorials - Data
(in Adobe Flash format - all tutorials run fine even on modem connection)

• How to download free data from US markets using AmiQuote
  
  
• How to setup AmiBroker with free real time data from Interactive Brokers
  
  
• How to configure with IQFeed data
  
  
• How to configure with eSignal data
  
  
• How to download free Forex data
  
  
• How to configure with Quotes Plus
  
  
• How to configure with TC2000/TCNet
  
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Video Tutorials - User Interface
(in Adobe Flash format - all tutorials run fine even on modem connection)

• How to use docking windows
  
  
• How to add / define custom intraday interval
  
  
• How to add Report Explorer as a custom tool / button
  
  
• How to customize user interface
  
  
• How to resize symbol entry box
  
  
• How to use layers
  
  
• How to use Layouts
  
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Video Tutorials - Analysis
(in Adobe Flash format - all tutorials run fine even on modem connection)

• How to run system backtest (UPDATED)
  
  
• How to create your own explorations (4.80)
   
  
• How to optimize parameters of trading system (4.80)
  
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Additional Documentation

• All tutorial sections from User's guide.
  
  
• AmiBroker mailing list archive 1998-2002
  
  
• How to setup complete US stocks database using Yahoo free quotes  (for registered users only)
  
  
• How to setup database with MyTrack feed and QuoteTracker feed
  
  
• Introduction to AddToComposite (by Herman van den Bergen) (122KB PDF - click with right mouse button and choose Save Target As..)
  
  
• System Development Tutorial (by Herman van den Bergen) (800KB PDF - click with right mouse button and choose Save Target As..)
  
  
• AFL scripting host - preliminary information ( for advanced users only)
  
  
• How to import quotes from DownloadQuotes.com site
  
  
• How to download and import quotes using AmiQuote and AmiBroker
  
  
• ASCII import file format description (NEW: explains features added in v3.22)
  
  
• Automation Object model description (UPDATED to version 3.25) 
  
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Video Tutorials - Scripting (Automation) examples

• How to import quotes in Metastock ASCII file format (automation example)

• How to import quotes from Yahoo's site in CSV format (automation example)
  
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Free Technical Support for AmiBroker registered users

Prompt, personal technical support is provided via e-mail ONLY at:

support@tradinganalysis.co.in

Please do not request us to contact you by phone. We do not provide phone support as we are a small company with inexpensive software so have to keep our costs in check. So when you e-mail for support from tradinganalysis.co.in, you will get a response from the actual users of the software who also trade using AmiBroker (who understands the product better than anyone).

FAQ : How long does it take to get the answer?

Installation and basic support questions (see below) are answered within 24 hours (usually 1-3 hours in office hours). Advanced support (see below) question may take a few days depending on complexity and time availability.

Regular support is open 5 days a week from Monday to Friday (8:00-18:00 GMT+5:30).

We also do our best to answer also during weekends (Saturday and Sunday) and holidays but response time is usually longer, especially for non-emergency issues.

Support is closed during Diwali holidays and on 1st January.

FAQ : What is included in free support package?

Every registered user receives for free:

• unlimited support for installation issues
  ( The following are criteria for Installation Support: Single desktop install only. Hardware peripherals must be connected directly to machine via cable. Network installation and network hardware are excluded.
  The product setup program will not run to completion.
  Immediately after installation is completed, odd behavior or specific errors are encountered. )
  
• unlimited support issues for basic usage (charting, help on single AFL functions, ASCII import, Metastock import, setting up data plug-in)
  
• basic programming questions (how to write a loop, how to define user function, etc)
  

FAQ : What is not included for free?

• writing formulas on customer request (custom programming)
• debugging customer's code
• debugging / writing DLLs
• help on 3rd party tools
• consultation on C/C++, complex JScript, VBScript programming

Services not covered by free support are available for programming fee of Rs.4000/- per hour (+ taxes as applicable)

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